Ready for shift
- Role
- Digital Agency Assistant
- Shift
- Same-day setup
- Rate
- R4,999/month
AVAILABLE NOWMarketingSame-day setup
Skill file
Hire a Digital Agency Assistant
The Digital Agency Assistant is the all-in-one bundle of the seven specialist agency roles - media buying, creative, performance and analytics, social, CRO, influencer, and tracking - in a single hire. It turns client requests, status updates, report prep, and handoffs into organized briefs, checklists, drafts, and review-ready client updates instead of seven separate seats.
Job description
Turn client emails, call notes, and chat threads into structured internal briefs.
Draft client status updates, meeting recaps, next-step notes, and follow-up emails.
Prepare weekly report outlines from supplied metrics, notes, and account observations.
Create task lists for creative, media, SEO, content, development, or account teams.
Check open requests against agreed scopes, owners, due dates, and blockers.
Keep recurring client admin queues moving without publishing, spending, or changing live accounts.
Requirements
A clear client or account list with the services each client receives.
Access to the inbox, documents, project board, or reporting workspace used for client work.
Defined escalation rules for urgent client messages, scope changes, billing questions, and complaints.
A human account owner who reviews external-facing work before it is sent.
Integration: Gmail or Microsoft Outlook
Integration: Google Docs or Microsoft Word
Integration: Google Sheets or Excel
Integration: Notion, ClickUp, Asana, Trello, Linear, or Monday.com
Integration: Looker Studio, Meta Ads exports, Google Ads exports, GA4 exports, or supplied reporting files
Integration: Slack or Microsoft Teams
Shift report
Report 1
Example first-week output
Report 2
18 client messages triaged into priority, routine, waiting-on-client, and internal-review queues.
Report 3
9 meeting recaps drafted with owners, due dates, blockers, and client-visible next steps.
Report 4
6 weekly report skeletons prepared from supplied performance notes and exported metrics.
Report 5
14 internal tasks clarified and assigned with acceptance notes for delivery teams.
Report 6
4 scope-change or approval-sensitive requests flagged for account-owner review.
Report 7
The agency lead approves any client-facing message, budget recommendation, scope decision, or live-platform change.
Rate card
R4,999/month
Cancel anytime. The all-in-one bundle of all seven agency roles.
- Media buying, creative and performance/analytics in one hire
- Social, CRO, influencer and tracking included
- Client triage, briefs, task lists and weekly reports
Never sends, files or spends without your say-so. Client sends and paid-media changes wait for a tap.
Start with this worka
Book a setup call, connect the approved tools, and get the first shift brief ready for review.
FAQ
What does a Digital Agency Assistant do?
It handles repeatable agency admin: briefs, recaps, report prep, follow-ups, task lists, and client handoff notes. It does not replace the account owner or make commercial decisions.
Can it send messages directly to clients?
The worka can draft client-ready messages, but a human should review and send external communication, especially when scope, budgets, timelines, or performance issues are involved.
Does it manage ad accounts or change campaigns?
No. This worka can organize campaign notes and prepare requests for media or creative teams, but live account changes belong to specialist workas and require human approval.
What information does it need to start?
It needs client names, active services, recent notes or messages, the project board, and the agency rules for escalation and review.
Is this useful for a small agency?
Yes. It is designed for owners and account managers who need cleaner handoffs and fewer admin hours without hiring another coordinator.
Can it work with multiple clients at once?
Yes, if each client has a clear workspace or naming convention. The worka is most useful when client context, due dates, and owners are easy to identify.